telSPACE IT systems were deteriorating and they were in need of an IT Manager. They had computers in the call center that were infected with malware, there was no internal domain controller for authentication and rather than setup a print server they had many small printers on desks all over the office and nobody knew which one worked. This is a typical large work group scenario that greatly affects the daily operations of a business.
telSPACE hired an IT Manager with a $90,000/yr salary. The IT Manager was able to handle most of these items as he kept the systems patched and was able to keep the machines mostly virus free as verbal complaints were addressed one at a time. The IT manager also implemented network controls and some automation that saved the company time. That is where the value ended.
When it came time to cut costs, telSPACE was excited to save money by letting the IT manager go and use the entire AIN team at a fraction of the cost.
By switching to All In Networks Platinum they now get all the same productivity that their IT Manager provided plus a lot more. They now have a team of engineers instead of one to work on any problem. They have an enterprise class software tool to manage the network and provide reports. Because the telSPACE network is properly maintained, problems are minimal and are typically fixed within a few minutes.
The cost to switch to AIN was $6,000 in the first month, which wasn't much of a savings, but every month after telSPACE has averaged around $3,000/month on their network - with less hassle and peace of mind.