We keep a live and ready workstation on-hand for overnight delivery in the event a machine fails.
Most GOOD hardware warranties will include replacement or on-site service, ours is a big step better. We keep a workstation preconfigured for your network on a shelf in a box ready to be overnighted to your location.
If we determine that there is a hardware problem we will overnight or hand deliver the replacement and take care of whatever is ailing your failed machine.
This saves hours for the end user and the IT staff because we don't have to start a new workstation from scratch as it's delivered 2 days later from the manufacter.
*note - this service may require purchasing machines from a partner vendor
You can borrow the hot-standby workstation for up to 3 weeks or we will invoice for the price to replace.
