Remote Control Assistance

5 types of integrated remote support are bundled with our packages.

We can support different types of users and different types of computers with the optimal support tool.

End-User workstations typically get an encrypted VNC solution that can allow specified people to remote control and interact with that user.

We can also bundle an encrypted Remote Desktop connection to your workstations or servers, depending on when the need is there.

This service saves time getting to your machine, which saves you productivity time and money. With one click our team of IT experts have remote access to any machine. This allows us to quickly answer questions and resolve issues within minutes. This is helpful when your having an issue and you're not sure how to explain it.  We can log into the same machine and see the issue as it's happening - we see what you see in real time!